Responsible Gaming

Betflare Casino supports a balanced approach to gambling. Gambling should be an enjoyable form of entertainment, not a way to earn income, recover losses or solve financial problems. This page provides practical information to help you stay in control, understand the risks and seek support if gambling becomes difficult to manage.

Betflare Casino operates under a licence issued by the Curaçao Gaming Control Board, licence number OGL/2024/112/0974, with mandatory responsible gambling tools and third-party dispute resolution required under that licence.

Gamble for entertainment, not income

Casino games involve chance, and outcomes cannot be guaranteed. You may lose money, and no strategy can remove the risk of loss. Previous results do not determine future results, and a win does not make another win more likely. Treat every wager as entertainment spending and only use money you can afford to lose.

Before you play, consider whether gambling fits comfortably within your budget, lifestyle and responsibilities. Gambling should not affect your ability to pay for essentials, meet financial commitments or maintain relationships and other activities. Never gamble with money needed for rent, bills, food, education, healthcare or other important expenses. Avoid using borrowed money or credit intended for essential costs.

Practical ways to stay in control

Set a spending limit before you begin and avoid increasing it during a session.
Set a time limit and take regular breaks away from the game.
Keep gambling money separate from household and essential spending.
Do not chase losses by trying to win back money you have already lost.
Never gamble when affected by alcohol, drugs, tiredness or strong emotions.
Balance gambling with work, study, family, friends, exercise and other interests.
Keep your account and payment methods secure, and do not allow other people to use them.
Review your gambling regularly and stop if it is no longer affordable or enjoyable.

A planned limit can help you make decisions before excitement, frustration or disappointment affects your judgement. If you reach a limit, stop playing rather than changing the limit. Taking time away can help you decide whether gambling remains suitable for you. Do not regard gambling as a source of income or as a reliable way to improve your financial position.

Tools to help you manage your play

Betflare Casino may provide account and play-management features designed to support responsible gambling. Depending on availability, these may include deposit limits, spending limits, session reminders, cooling-off periods and self-exclusion. The tools available and the way they operate may depend on your account, location and applicable requirements.

Deposit and spending limits

A deposit or spending limit can restrict the amount you add or use over a selected period. Choose an amount that remains affordable after your essential costs and other financial responsibilities have been met. A limit is most useful when it is set before you play, rather than in response to losses or strong emotions. If a limit is reached, accept the result and wait until the relevant period has ended.

Time reminders and breaks

Time can pass quickly while playing online. Use reminders where available and pause regularly to check how long you have been playing, how much you have spent and how you are feeling. Move away from the device during breaks and take part in another activity. A break can give you space to make a clear decision about whether to continue.

Cooling-off periods

A cooling-off period can provide a temporary break from gambling. It may be useful if you feel distracted, frustrated or concerned about your recent play. During a cooling-off period, do not attempt to access gambling services through another account or another person’s account. Use the break to review your spending, talk with someone you trust and consider independent support.

Self-exclusion

Self-exclusion is a stronger step that restricts access to gambling for a chosen period or until a specified review point, where the option is available. If you request self-exclusion or account closure, do not create another account or use another person’s account to continue gambling. To ask about available controls, restrictions or self-exclusion, use the support or account-management options provided on the website. Requests may be subject to identity and security checks.

Recognising gambling harm

Problem gambling can affect people in different ways. A person may continue gambling even when it causes financial, emotional, relationship, health or work-related problems. It is not necessary to wait for a serious crisis before asking for help. Speaking with someone early can make it easier to regain control and address related concerns.

Spending more time or money gambling than you planned.
Trying to win back losses by making larger or more frequent bets.
Feeling restless, irritable or preoccupied when you cannot gamble.
Hiding gambling activity, losses or account information from other people.
Borrowing money, selling possessions or missing payments because of gambling.
Gambling to escape stress, loneliness, sadness, anger or other difficult feelings.
Neglecting work, study, family, sleep, health or other responsibilities.
Returning to gambling after deciding to stop or take a break.
Feeling guilt, shame, anxiety or distress after gambling.
Arguing with family or friends about gambling or its effects.
Finding that gambling affects your ability to concentrate or make everyday decisions.

If any of these signs feel familiar, stop and consider taking a break or requesting account restrictions. Talk openly with a trusted person and seek independent support. You do not need to manage the situation alone, and asking for help is a practical step rather than a failure.

Supporting someone else

If someone close to you may be experiencing gambling harm, approach the conversation calmly and without blame. Explain what you have noticed, listen to their concerns and encourage them to seek professional advice. Protect shared finances where appropriate, avoid lending money to fund gambling and consider support for yourself as well. Family members, partners and friends can also be affected by gambling harm.

Age, account safety and independent support

Gambling is intended only for people who meet the applicable legal age requirements. Do not allow children or other unauthorised people to access your account, device or payment methods. Keep login details private, use suitable security settings and contact website support if you suspect that your account has been accessed by someone else.

Responsible gambling information on this page is general information and is not a substitute for financial, medical or mental health advice. Independent counselling and support services can help you understand your gambling, plan practical changes and address related concerns such as debt, anxiety or relationship stress. Australian players should consider contacting a suitable gambling-help or health service operating in their state or territory.

If you are concerned about your gambling

Stop gambling and take a clear break.
Review your recent activity and identify what you want to change.
Set an appropriate limit or request a cooling-off period or self-exclusion where available.
Tell a trusted person what is happening and ask them to support your plan.
Contact an independent gambling-help, financial counselling or health service in Australia.
Remove saved payment methods or reduce access to funds if this will help you maintain your plan.
Seek urgent assistance if gambling has contributed to immediate danger, severe distress or thoughts of self-harm.

Betflare Casino aims to provide clear information and tools that support informed choices. However, no tool can replace personal judgement or professional support. If gambling no longer feels enjoyable, affordable or manageable, the safest choice may be to stop and seek help. Taking control starts with a decision made before the next bet.